Preparing the next page. The story will appear here shortly.
Preparing the next page. The story will appear here shortly.
Effective February 22, 2026 — Last updated: February 2026
The DE/PL public sales launch is inquiry-only until founder, counsel, accountant, and provider approvals are complete. Payment links, subscriptions, confirmed bookings, e-signatures, and automated checkout are not active for that launch.
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you”, “your”, or “User”) and Cinematic Autobiography (“we”, “us”, “our”, or the “Company”) governing your access to and use of our website, mobile applications, and all related services (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not use the Service.
You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms.
Cinematic Autobiography is a platform that helps users preserve family stories through documentary-style films. The Service includes:
The specific features and capabilities available to you depend on your subscription plan or purchases. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
To use most features of the Service, you must create an account. When creating your account, you agree to:
You may not create an account using false or misleading information, create multiple accounts for abusive purposes, or use another person’s account without their permission. We reserve the right to suspend or terminate accounts that violate these requirements.
The Polish and German sales pages currently accept requests for a filmed conversation, guide, or callback. They do not create a paid order, confirmed booking, subscription, payment request, invoice, signing envelope, or won/paid CRM state. Commercial terms for any paid project must be reviewed in a written proposal before payment or signing is requested.
If a subscription plan is offered later, the specific pricing, renewal, cancellation, and billing frequency will be presented at the time of purchase. No subscription auto-renews unless you first accept that plan through an approved payment path.
Payment rails for the first DE/PL paid projects are pending founder, accountant, counsel, privacy/security, and provider approval. A future approved payment path may use Stripe or another reviewed method, but the current public sales forms do not collect payment method details and do not authorize any charge. Tax and VAT treatment must be confirmed in the written proposal or invoice before payment.
If you later purchase a subscription through an approved checkout path, you may cancel it under the terms shown at purchase. Until such a path is approved for DE/PL sales launch, the public inquiry forms create no subscription to cancel. For future subscriptions:
We may offer free trial periods for certain subscription plans. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires. We will remind you before the trial ends.
If you are a consumer in the European Union or the European Economic Area, you have a 14-day right of withdrawal (cooling-off period) starting from the date of purchase, as provided under the EU Consumer Rights Directive (2011/83/EU). During this period, you may cancel your purchase for any reason and receive a full refund.
To exercise this right, send a clear statement of your decision to withdraw to support@cinematicautobiography.com. Refunds will be processed within 14 days of receiving your withdrawal notice, using the same payment method used for the original purchase.
If you have expressly consented to begin receiving digital content during the withdrawal period and acknowledged that you thereby lose your right of withdrawal, the cooling-off period may not apply to that specific content.
Outside of the EU cooling-off period, refund requests are handled on a case-by-case basis. We may issue refunds in the following circumstances:
To request a refund, contact support@cinematicautobiography.com within 30 days of the charge. Please include your account email and the reason for your request.
Purchases made through the Apple App Store or Google Play Store are subject to the refund policies of the respective platform. To request a refund for an in-app purchase, please contact Apple or Google directly through their standard refund process.
You retain full ownership of all content you upload, record, or create through the Service, including but not limited to interview recordings, photographs, family tree data, and biographical information (“Your Content”). We do not claim ownership of Your Content.
By uploading or creating content through the Service, you grant Cinematic Autobiography a non-exclusive, revocable, worldwide license to use, process, store, and display Your Content solely for the purpose of providing, improving, and delivering the Service to you. This license includes:
This license terminates when you delete Your Content or close your account, except to the extent we are required to retain data by law. We will never use Your Content for advertising, training AI models, or any purpose unrelated to delivering the Service to you.
The Service, including its design, code, features, trademarks, logos, and all other intellectual property (“Our Content”), is owned by or licensed to Cinematic Autobiography and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works of Our Content without our prior written consent.
Music tracks and AI-generated elements included in your documentary are licensed for personal, non-commercial use as part of the Service. Commercial use of these elements requires a separate license. Your original recordings and photographs remain entirely your property regardless of how they are incorporated into the final documentary.
The Service allows you to create or join family groups to collaborate on family stories and documentaries. When you add family members to your group, they may have access to shared content within that group, subject to permissions you configure.
If you are the creator of a family group, you are responsible for managing group membership and permissions. You should only invite individuals who have a legitimate connection to the family stories being preserved.
When a family group creator deletes their account, it may affect family-scoped data accessible to other family members. In this case:
You agree not to use the Service to:
We reserve the right to remove content and suspend or terminate accounts that violate this Acceptable Use Policy, with or without prior notice, depending on the severity of the violation.
You may delete your account at any time through your account settings or by contacting us at support@cinematicautobiography.com. Upon deletion, your data will be handled in accordance with our Privacy Policy.
We may suspend or terminate your account and access to the Service if:
Where possible, we will provide notice before suspension or termination and give you an opportunity to remedy the violation. In cases of severe violations or imminent harm, we may act immediately.
Upon termination of your account:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
This disclaimer does not affect your statutory rights as a consumer under applicable law, including but not limited to EU consumer protection regulations. Nothing in these Terms is intended to limit rights that cannot be excluded or limited under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CINEMATIC AUTOBIOGRAPHY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
You agree to defend, indemnify, and hold harmless Cinematic Autobiography and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:
This indemnification obligation does not apply to the extent prohibited by applicable consumer protection law.
We respect intellectual property rights and expect our users to do the same. If you believe that content on the Service infringes your copyright, please send a notice to our designated copyright agent containing:
Send copyright notices to: legal@cinematicautobiography.com
We will investigate notices of alleged infringement and take appropriate action under the Digital Millennium Copyright Act (DMCA) and applicable international copyright laws, including removing or disabling access to infringing material and terminating repeat infringers.
Before initiating formal dispute resolution, you agree to first contact us at support@cinematicautobiography.com and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved quickly through direct communication.
If the dispute cannot be resolved informally, either party may initiate mediation through a mutually agreed-upon mediator. The costs of mediation will be shared equally between the parties.
If mediation fails, disputes may be resolved through binding arbitration or in the courts of competent jurisdiction, subject to the final governing-law and venue terms approved for the relevant customer agreement.
If you are a consumer in the EU, you may also use the European Commission’s Online Dispute Resolution platform. This does not affect your right to bring proceedings in the courts of the EU member state in which you reside, as provided by applicable consumer protection law.
To the extent permitted by law, you agree that any disputes will be resolved on an individual basis and not as part of a class, consolidated, or representative action. This waiver does not apply where prohibited by applicable law.
The governing law for a paid PL/DE film engagement will be stated in the reviewed written proposal or agreement for that engagement. These public terms do not override mandatory consumer-protection rights.
If you are a consumer in the EU, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.
We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of telecommunications or information systems.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Cinematic Autobiography regarding the Service and supersede all prior agreements, representations, and understandings.
We may modify these Terms from time to time. When we make material changes, we will:
Your continued use of the Service after the 30-day notice period constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your account.
For changes required by law or regulation, or changes that do not materially affect your rights, the 30-day notice period may not apply.
If you have any questions about these Terms, please contact us:
General support: support@cinematicautobiography.com
Legal inquiries: legal@cinematicautobiography.com
Privacy matters: privacy@cinematicautobiography.com
Postal contact: Not used for live DE/PL public lead intake until the selling/controller entity and postal contact details are approved and published.
Effective: February 22, 2026